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Apple to Review India’s Sanchar Saathi App Mandate, May Not Comply in Current Form

Apple to Review India’s Sanchar Saathi App Mandate, May Not Comply in Current Form
Apple plans to discuss the government's November 28, 2025, order mandating pre-installation of the Sanchar Saathi fraud-reporting app on all new and existing mobile handsets in India, seeking a middle path as it may not comply in the current form . The Department of Telecom requires the app on devices manufactured or imported after 90 days, with compliance reports due in 120 days, aiming to verify IMEIs, report stolen phones, and curb cyber fraud . Samsung is also reviewing the directive and may negotiate with authorities . Indian firm Lava International fully supports it for enhancing user security and reducing fraud, despite its zero-bloatware policy . Critics like the Internet Freedom Foundation raise privacy alarms, noting the app must remain visible and non-disableable, potentially needing deep system access to call logs, SMS, camera, and notifications . Experts urge clarity on data policies to balance security with user privacy under India's Digital Personal Data Protection Act .
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